{"id":4272,"date":"2016-05-10T17:22:38","date_gmt":"2016-05-10T17:22:38","guid":{"rendered":"http:\/\/hellobucovina.com\/web\/?page_id=4272"},"modified":"2024-02-16T12:39:11","modified_gmt":"2024-02-16T10:39:11","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/hellobucovina.com\/web\/about-us\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>1.\u00a0<strong>Is www.hellobucovina.com a secure site?<br \/>\n<\/strong><a title=\"Bucovina Painted Monasteries Tours\" href=\"http:\/\/hellobucovina.com\/\">Hellobucovina.com<\/a>\u00a0is a secure site. We have taken every potential measure to protect and prevent any loss of data on this site. All information we receive from you is regulated by our\u00a0<a href=\"http:\/\/hellobucovina.com\/?p=474\">privacy policy<\/a>.<\/p>\n<p>2.\u00a0<strong>How can I contact www.hellobucovina.com?\u00a0<\/strong><br \/>\nHelloBUCOVINA.com aims to answer all enquiries within 24 hours.\u00a0<strong><a title=\"Contact Us for a Monasteries Tour\" href=\"http:\/\/hellobucovina.com\/contact\/\">Click here for email contacts<\/a>.\u00a0<\/strong><\/p>\n<p>3.\u00a0<strong>Who organizes the travel arrangements on this website?\u00a0<\/strong><br \/>\nEverything you see on this site\u2014all services and packages\u2014are created and managed by us. We organise all the travel arrangements in close cooperation with the very best local providers.<\/p>\n<div class=\"column one\"><div class=\"mcb-column-inner\"><\/p>\n<h2><strong>HelloBucovina Travel &amp; Tours SRL<\/strong><\/h2>\n<p>Str. Trandafirilor 12, 720069 Suceava, Romania<br \/>\nTrade Register: J33\/1397\/2006<br \/>\nFiscal Code: RO19183227<br \/>\nTransport Licence\u00a0No. 1\/2009<br \/>\nTourism Operation Licence\u00a0No. 7156\/2014<\/p>\n<p><\/div><\/div>\n\n<div class=\"column one\"><div class=\"mcb-column-inner\"><\/p>\n<p>4.\u00a0<strong>How far in advance should I book?\u00a0<\/strong><br \/>\nAll travel arrangements should be booked at least 24 hours in advance. For holiday packages and custom-made tours, we strongly recommend booking with at least 48 hours\u2019 notice. Advance booking gives us a better chance to prepare a good experience for you.<\/p>\n<p>5.\u00a0<strong>How can I pay for my booking?\u00a0<\/strong><br \/>\nWe allow you to pay by electronic bank transfer (SECURE PAYMENTS by PAYPAL).\u00a0We also allow you to pay by cash, in the day of tour.<\/p>\n<p>6.\u00a0<strong>What happens if I need to change or cancel my tour?\u00a0<\/strong><br \/>\nPlease contact us\u00a0as soon as possible if you must change or cancel your travel plans. Cancellation requests must be submitted to us in writing\u2014by e-mail. We regret that we are unable to issue a full refund for cancellations. The cancellation fee generally depends on the length of notice, type of booking, and refund policies of our local providers.<a href=\"http:\/\/www.nordicvisitor.com\/faq\/#top\"><br \/>\n<\/a><\/p>\n<p>7.\u00a0<strong>What if one of my scheduled activities is cancelled due to weather conditions?\u00a0<\/strong><br \/>\nIn the event that a scheduled activity during your stay is cancelled due to weather conditions, we will offer alternatives at no additional costs.<\/p>\n<p><\/div><\/div>\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1.\u00a0Is www.hellobucovina.com a secure site? Hellobucovina.com\u00a0is a secure site. We<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4269,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4272","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/pages\/4272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/comments?post=4272"}],"version-history":[{"count":39,"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/pages\/4272\/revisions"}],"predecessor-version":[{"id":34239,"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/pages\/4272\/revisions\/34239"}],"up":[{"embeddable":true,"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/pages\/4269"}],"wp:attachment":[{"href":"https:\/\/hellobucovina.com\/web\/wp-json\/wp\/v2\/media?parent=4272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}